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About KEEN
How old is KEEN?
KEEN has been making original hybrid footwear since 2003, when we designed our very first shoe, the Newport sandal. It's still our #1 bestseller.
Are KEEN shoes made in the USA?
Even though lots of folks told us that we couldn't build shoes in America, we're celebrating 10 years of proving them wrong — in one of the most modern shoe factories in the world.
Our American Built products are assembled with pride in Portland, Oregon, using the finest materials sourced from around the world. We're proud to bring footwear manufacturing back to the USA, and to do it all in one of America's most modern factories, where our focus on quality and craftsmanship is magnified.
Where is KEEN footwear made?
Many KEEN shoes are built in one of our own KEEN factories in Portland, Dominican Republic, or Thailand. We're one of the few remaining global shoe manufacturers that own their factories. Not only does it bring us closer to our responsible manufacturing processes and the people who ensure the KEEN level of quality and craftsmanship, it also makes it easier to quickly pivot our operations to help in a crisis when needed.
We also partner with factories in Cambodia, Vietnam, China, India, and Europe, working closely with our suppliers to ensure our products are Consciously Created and made to last.
Where are KEEN Footwear's retail stores (Garages)?
US Stores
Portland Retail Store
505 NW 13th Avenue
Portland, OR 97209
Phone: 971.200.4040
Monday - Saturday 10am - 7pm (PDT)
Sunday 11am - 5pm (PDT)
Palo Alto Retail Store
278 University Avenue
Palo Alto, CA 94301
Phone: 650.521.0459
Monday-Thursday 10am - 5pm (PDT)
Friday & Saturday 10am - 6pm (PDT)
Sunday 11am - 5pm (PDT)
Simpsonville Garage Outlet
1155 Buck Creek Road
Simpsonville, KY 40067
Phone 502.405.3143
Monday-Thursday 10am-8pm EDT
Friday & Saturday 10am-9pm EDT
Sunday 11am-7pm EDT
Japan Retail Stores
KEEN GARAGE HARAJUKU
6-12-17 Jingumae, Shibuya-ku, Tokyo
Diamond Building 1F
03-5466-7350
11:00~20:00
KEEN GARAGE OSAKA
Osaka Prefecture, Osaka City, Kita Ward, Umeda 3-1-3
Lucua 1100 6F
06-6136-7081
10:30~20:30
KEEN GARAGE YOKOHAMA
3-5-1 Minatomirai, Nishi-ku, Yokohama, Kanagawa Prefecture
MARK IS Minatomirai 1F
045-323-9280
Mon-Thur 10:00-20:00
Fri-Sun, Holidays, Days before Holidays 10:00-21:00
KEEN GARAGE SAITAMA
4-263-1 Yoshikicho, Omiya Ward, Saitama City, Saitama Prefecture
COCOON 2 2F
048-871-7181
10:00~21:00
KEEN GARAGE SHONAN
1-3-1 Tsujido Jindai, Fujisawa City, Kanagawa Prefecture
Terrace Mall Shonan 1F
046-620-1185
10:00~21:00
KEEN GARAGE TOYOSU
2-4-9 Toyosu, Koto-ku, Tokyo
Urban Dock LaLaport Toyosu 2F
03-6228-2390
10:00-21:00
KEEN GARAGE EXPOCITY
2-1 Senri Expo Park, Suita City, Osaka Prefecture
LaLaport EXPOCITY 2F
066-310-1008
10:00~20:00
KEEN GARAGE NAGOYA
3-6-1 Sakae, Naka-ku, Nagoya City, Aichi Prefecture
Lachic 5F
052-228-4564
11:00-21:00
KEEN GARAGE NISHINOMIYA
14-2 Takamatsucho, Nishinomiya City, Hyogo Prefecture
Hankyu Nishinomiya Gardens 3F
0798-65-3277
10:00-20:00
KEEN GARAGE LAKETOWN
4-2-2 Lake Town, Koshigaya City, Saitama Prefecture
AEON Lake Town Kaze 2F
048-940-8986
10:00-21:00
KEEN GARAGE SHINJUKU
1-1-5 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Shinjuku Lumine 1 5F
03-6279-4967
11:00-21:00
Is KEEN a private company?
KEEN is family-owned and based in Portland, Oregon, with offices in the Netherlands, Japan, and Canada.
What is the KEEN Effect and how to refer?
The KEEN Effect is a dedicated team of individuals at our company who guide our responsible manufacturing, advocacy, and philanthropy efforts, as we strive to leave the world a better place than we found it.
Consciously Created - Making shoes has an impact on the environment. And we are dedicated to finding ways to minimize that impact and push beyond industry standards. By rethinking and reworking things in our supply chain, every step forward is a step in the right direction.
Doing the right thing - We may be small, but we believe we can make a big impact when we work together by supporting non-profit partners on causes that align with our values. We believe in speaking up and taking a stand for the things we care about, and using our voice as a business to help others do the same. Walking the walk since 2003, we’ve donated over $20 million in cash and product donations to those who need it most and have helped make outside more accessible for all through our KEEN Effect Grants programs.
What is KEEN doing to reduce its impact on the environment?
We take a “Consciously Created” approach to shoemaking. It's about being conscientious about every choice that goes into making our products – a mindset that’s at the heart of everything we do. From the materials used and how shoes are constructed, to steps that go beyond shoemaking to make a positive impact in the world.
How does KEEN ensure that the materials used in its products are safe for employees, customers, and the environment?
We call this Manufacturing Integrity and it is something that we take very seriously. We have a restricted substances policy to ensure that our products meet all required global standards. We also voluntarily push beyond industry standards, by using sustainable chemistry in our manufacturing processes and products. Some examples include PFC-free water repellency and pesticide-free odor control.
Does KEEN have a Restricted Substances Policy or RSL?
Yes, we have a Restricted Substances Policy. Our Policy is based on the industry-standard Apparel and Footwear International RSL Management Group (AFIRM) restricted substances list, and designed to ensure that our products meet all required global standards. Our Policy also includes four additional compounds restricted by KEEN as part of our efforts to proactively use more sustainable chemistry.
How are you measuring the environmental impact of your supply chain? What about supply chain transparency?
Each year, KEEN and its significant suppliers complete the Higg Index. Managed by the Sustainable Apparel Coalition, the Higg Index is a tool used by companies all over the world – including KEEN – to elevate sustainability in manufacturing by measuring impacts and monitoring progress in reducing environmental impacts. The Higg requires that we examine all aspects of our company’s operations from materials selection, to shipping, to end of use, and solicit input from employees across the company, including product engineers, operations mangers, and product developers. The Higg is a key way we increase visibility into our supply chain, gauge performance and drive improvement.
Where are KEEN products manufactured? What is workplace responsibility?
KEEN products are manufactured around the world, including in factories in the United States, Cambodia, China, India, Mexico, Thailand and Vietnam. Regardless of where KEEN manufactures, we are committed to standards that ensure working conditions in our supply chain are safe, that workers are treated with dignity and respect, and that manufacturing processes are environmentally responsible. We expect that our suppliers share these values and standards. We refer to this commitment as workplace responsibility.
Does KEEN have a manufacturing Code of Conduct?
Yes, we have a Code of Conduct, which outlines standards for our suppliers to ensure that working conditions in our supply chain are safe, that workers are treated with respect and dignity, and that manufacturing processes are environmentally responsible.
Does KEEN work together with groups on sustainability?
Yes, we work with a variety of working groups, brands and retailers from around the world on sustainability. Examples include:
- European Outdoor Group: The EOG Sustainability Working Group works in support of the outdoor industry in the areas of corporate social responsibility and product sustainability.
- Leather Working Group: This multi-stakeholder group assesses the environmental compliance and performance capabilities of leather tanners, and promotes sustainable and appropriate environmental business practices within the leather industry
- Outdoor Industry Association: The OIA Sustainability Working Group is a collaborative effort among more than 300 outdoor brands, retailers, suppliers and other stakeholder organizations working to identify and implement better business practices throughout our shared supply chains.
- Sustainable Apparel Coalition: The SAC is transforming the apparel, footwear and home textiles industry through system-wide collaboration in pioneering assessment tools and supply chain transparency with the Higg Index suite of tools.
Do you organize volunteer activities with your manufacturing partners?
For KEEN, sustainability is not just about our Reducing Impact initiatives, it’s also about Taking Action and Giving Back, including working with local communities around the world and encouraging the people we work with to protect and preserve the places that we all live, work, and play. We organize volunteer events with our manufacturing partners and material suppliers. Bringing people together for a day of outdoor stewardship is a very real, get your hands dirty way to give something back to local community where we manufacture our products.